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65 Reasons Why Outlook 2007 Will Suck

It started with a small list of Outlook look-outs. But the closer I look at Outlook 2007’s second beta, the more I’m starting to worry. It’s worse than I thought. I know many people disagreed with my assessment of Outlook 2003 (what, with it sucking - though not sucking as much as Outlook XP). However, I’ve been partially vindicated.

The major shortcoming of Outlook XP/2003 was in combining the Exchange and Internet code into a single experience. The good news is: the team has rectified the situation in Outlook 2007 by enabling separate Exchange / Internet environments. Still, they’re not even close to being out of the “Approved by Pirillo” forest. Many of the items on the following list may seem superficial, but it’s obvious that nobody is paying attention to these details that (when added up) make for a disappointing ride that isn’t as good as one would come to expect from the second-most profitable area of Microsoft. I hold the entire Outlook team responsible for these usability nightmares and interface inconsistencies.

Remember, this list is an extended addendum to my original assessment of Outlook 2007 (and initial bug reports). I stopped at 65 this time because that’s how old I turned after compiling this list.

  1. Doesn’t render certain types of mail messages properly (like those sent from my blog). Seems to be Content-Type: text/plain; charset=”UTF-8″ that’s throwing it off. However, when I select the Options for that message, change nothing, then close the dialog, it tells me the message has changed and updates the window accordingly - showing proper hyperlinks.

  2. I appreciate the tooltips when you hover over a hyperlink, but why did you get rid of the status bar notification as well - that’s the way a browser works, ya know (with the hover’ed URL in the status bar).
  3. Why is there a 1px orange border surrounding the preview pane?
  4. Why is the distance between the Navigational Pane / Message List & Preview Pane, and the Message List / Preview Pane… completely different than the distance between the left-edge of the Navigational Pane and the edge of the window, the edge between the status bar and the lower part of the Navigational Pane / Preview Pane, etc.? If you’re going to pad stuff, at least pad consistently.
  5. “Type a contact to find” - shouldn’t that be “Enter a contact to find?”
  6. The drop-down arrow for the “Search Inbox” field is completely different from the drop-down arrow in the Views selection box and the Contact find selection box. Why? Fix it.
  7. Why is the border above the “Search Inbox” field thinner than the area below it? Fix it.
  8. Even with a blue background, the blue magnifying glass (with a plus next to it) has a crappy white border around it - like someone’s using a 256-color GIF with lousy transparency.
  9. I like the way the “Search Inbox” area drop-down fields work and look. Truly. You hover over an area that isn’t really marked, then it shows you that you can do something with it by changing the color of the button area to orange. Why not do this throughout the rest of Outlook - and if not, why not? And if you can’t do it anywhere else, for goodness sake - don’t do it here. The selection fields in other areas of Outlook are in sore need of updating - and you could do yourself a lot of UI cleaning-up if you applied this style throughout the entire client (including the New item windows).
  10. To-Do Bar should not have an X. I’ve hit it too many times on accident.
  11. To-Do Bar calendar isn’t middle-aligned.
  12. No easy way to recover from spam bin when using IMAP.
  13. Will there be a TweakOL available?
  14. Something in the engine is re-rendering my plain text, even though I’ve turned that “feature” off. Kill that feature entirely!
  15. Please make those orange bubbles less obtrusive. You have all this wasted space everywhere else, why must you waste that space, too? Can’t you just make it one of those side fadey tool tip things like what happens when you select text and then hover over it?
  16. Can you please make a setting that allows me to view the preview pane header like the message pane header?!
  17. Do I have to tell you every single time I receive an email that it’s okay to let the graphics load? Can I turn off that annoying feature?
  18. There’s already massive border padding in Windows, why are you adding even more padding in both the primary Outlook window as well as the individual message window?
  19. Sometimes I see the orange bubble, then it disappears quickly - but not so quick that I didn’t notice it!
  20. Oh man, the Quick Access toolbar customization is dumb. DUMB, DUMB, DUMB. I like the feature, but the implementation of customization is completely half-assed. You’re telling me that (a) I can only separate the items with an ugly separator instead of having the option for a clean space break, (b) I can’t drag & drop components from one side to the other, nor can I click and drag them up or down!? Come on, people - USE YOUR PRODUCT INSTEAD OF JUST CODING IT.
  21. You can hide some of the header information, but not all (the subject still stays, and there’s no place to tweak that font used). I like how the line disappears - there shouldn’t be a line there in the first place. However, the line reappears with other system messages (”Report Rendering Problem”). Is it on or is it off? What are you doing here, people?
  22. Any chance you could hire someone talented and give us a new set of icons to choose from? Not talking about most of the visible interface - those icons look fine. I’m talking in the customize icon area. And while I’m at it, why don’t you freakin’ hook into my default ICO application on the system for editing?! Pixel by pixel is fine - IF YOU’RE LIVING IN 1988!
  23. Why don’t the Junk mail options work well in an IMAP folder? You deleted a message, but I can’t unmark it as “not junk.”
  24. The translation plugin is freakin’ amazing. Why doesn’t a dictionary/thesaurus setting for US English?
  25. Clicking on help produces a browser window with the inspid IE information bar.
  26. The new configuration windows / options panel isn’t as smart as the rest of Office/Outlook. I can’t hover over every option to get an idea as to what it’ll do if I toggle it. It’s annoying to see it on some, and not on others - especially when I don’t know what the hell one thing does over the other.
  27. Why can I only choose black or blue for my interface - where’s a color/saturation/hue slider?! Don’t tell me you don’t have one. FWIW, the blue skin makes the interface much more tolerable. The black reaaaaaaally needs some work. Still, why aren’t either colors translucent like the rest of Windows. Oh, I remember - because Outlook thinks their UI rocks. :P
  28. Sometimes, a vertical scrollbar appears in a message / preview pane, when there’s no ability to scroll up or down.
  29. If Firefox is my default browser, I can’t use the updates feature. :(
  30. Why can’t I mark more than one message as spam - at one time? Why do you assume that it’s just a domain or specific email address that I’m trying to block? There’s obviously more telling information in a message - and some messages won’t allow me to add them as safe because they don’t have what Outlook believes they need. Again, Outlook is showing its ineffectiveness in regards to spam blocking. You want a good program to base yours on? Take a look at SpamBayes - it’s open source, don’t worry.
  31. When replying to a message, why must you insist on placing more padding on top of the HR dividing the response area with the message being responded to? If you really, truly have graphic designers on this team - they need to go back to school. This is just inexcusable. If you don’t have true graphic designers on this team, hire them stat.
  32. Can you please “Favicon” the RSS feed folders for usability reasons!?
  33. When selecting a range of items, one should be able to see the most recently selected item in the preview pane - not stick on the first one’s preview.
  34. Love the vertical fade in HTML messages (between emails). Again, why isn’t this color configurable? That, and why doesn’t it include the —-Original Message—- part, too? :P If you’re going to do it, do it - don’t just do part of it.
  35. If you want to talk about great reformatting features, take a look at OE-QuoteFix - and make it happen in this version of Outlook. Color code text, man - but for heaven’s sake, don’t base it on your lametastic text word-wrap feature. home.in.tum.de/~jain/software/oe-quotefix/
  36. When sending messages in text, is it possible for you not to break a line that contains a lengthy URL past the minimum word wrap length? Sure would save the world some frustration when trying to click on broken hyperlinks.
  37. I’m experiencing the same weird random lockups as I experienced in Outlook 2003. This should never happen again. Ever. EVER. The entire Outlook client will freeze - stop working - and I have to wait at least a few seconds before gaining control again. If you don’t FIX this PROBLEM, there is no way in HELL I’m going to upgrade or recommend anybody else upgrade. This is absolutely inexcusable window behavior - especially when I’m not doing anything when it locks up!
  38. I really hate to say it, but the more I dig into this version of Outlook, the more I see the same old crap that I’ve been complaining about for years. Outlook 2000 may not be as pretty as Outlook 2007, but it’s also not smothered with all of these inconsistencies and fundamental flaws. I’m tired of talking to a brick wall here. And don’t feel bad - the Windows Mail team has made more leaps backwards than you have.
  39. Any chance of detecting text-based messages and JUST wrapping the broken URLs without wrapping (poorly) the entire message?
  40. Sometimes dialogs with toggles allow me to turn off the feature permanently - yet others don’t. Why? Why are you doing it in some instances and not for others? Do you have something against uniformity? For example, the first time I use CTRL+Enter to send a message, you ask me if I want to do that from now on (duh), and let me toggle that setting without having to dig for it. Yet, when I keep deleting items in a folder, you ask me to confirm that I want to delete everything without also giving me the option to never see that dialog again. Consistency, people - consistency. And don’t tell me that you just don’t have time for it - how long has it been since the last version, and who the hell is doing QA with this?
  41. Why is Outlook still not threaded to the point where I can be deleting a folder over there, and still typing a message over here. Uh… can’t we do that? And if not, why not. I’m not expecting a miracle, I’m just expecting for this to happen in this version.
  42. Where’s the “find and replace” icon in the ribbon? I can’t find it, ironically enough. :P [15 minutes later] There it is, on the Format ribbon. Because that’s what I think of when I’m thinking I want to find something - that I want to format it. Yeah, it makes sense - IN MY VERSION OF BIZZARO OUTLOOK.
  43. If I correct a misspelling by right-clicking on the misspelled word and correcting it, why doesn’t it add that correction to the autocorrect database? Wouldn’t that make sense, huh? I know you have the AutoCorrect menu, but that’s not as convenient as the first correction area.
  44. Enough with the warnings about switching between HTML, Text, and Rich - I get it already. Let me turn that damn prompt off. And while I’m at it, why does that warning dialog look different from all the rest?
  45. Using the phrase “Payload Sharing” in Outlook is a bad idea. Viruses and worms have “Payloads.”
  46. Okay, you’re separating each section of the Nav pane with a collapsible header - not bad. So, why aren’t you allowing the bottom section to be collapsible as well? Get rid of the DAMN horizontal rule, man - especially when you’re handling sections differently elsewhere in the same freakin’ space!
  47. Subject / Location / Start Time / End Time labels are not vertically aligned properly in respect to the corresponding fields. This is in a new Calendar Event window.
  48. Why, in the Calendar Event window, are the drop-down arrows in the buttons (for location, for example) somehow larger than the down arrow in the scroll-bar. Why are they different sizes? Who thought of that?!
  49. For some odd reason, the Note still looks like it did in Outlook 2000 - even the icon is from Outlook 2000. LOL!
  50. Why don’t you have my Internet FAX vendor available in your list? I’ve been using them for years. “Webley” works just fine as an Internet FAX, yet… they’re not meeting some invisible set of criteria? If this is a pay-to-be-listed service, then please remove it from the version of Outlook I’ve already paid for. I’ve got my vendor, and either you don’t want to work with them, they don’t want to work with you, you don’t know about them and I can’t add them, or there’s something else happening here.
  51. Why are the To / CC / BCC buttons center-aligned, when no other button in Outlook’s new item window is? If you feel you’re wasting space, then make the buttons shorter - but be consistent, please.
  52. Why do you place more padding before the right edge of a button in a new item window than you do on the left - the left padding is non-existent, which looks sloppy.
  53. The “Subject” label in a new email message window isn’t properly (vertically) aligned with its respective field.
  54. Is that an old stopwatch icon in the new Journal Entry window?
  55. Changing the Status in a new Task to “Waiting on som…” I don’t know what comes next, as it’s completely truncated - with no earthly way of discovering what it is you’re waiting on. “Waiting on som… place to call my own?” Perhaps it’s “Waiting on som…. ebody else to fix this problem.”
  56. Why are the divisions between areas in a new Contact window different from the divisions in a new Task window? Tasks use blue in between, and Contacts use gray on the same line as the section name. Uh, consistency.
  57. Why do inner-window elements flash when I resize a window? It’s happening all over Outlook, in just about any window that can be resized. “What’s that flashing?”
  58. In the primary window’s title bar, you call it “Microsoft Outlook.” That’s fine, but then when I try to close a window, the title bar for that dialog claims it’s “Microsoft Office Outlook.” Which is it, folks? What am I using here - Microsoft Outlook or Microsoft Office Outlook or Microsoft Office Outlook 2007 Edition Pro Plus Bonus Inconsistency Edition?
  59. Why does one dialog tie up the rest of Outlook? Seriously, sometimes those confirmation dialogs get hidden / lost / buried - causing me frustration in trying to surface the damn thing before I can move on with my routine. Can’t tell you how many times Ponzi’s called me over to her computer to fix this PROBLEM. So, are you going to FIX this problem?
  60. Shouldn’t the thumbnail in the tooltip for the Office clipboard be true to what’s on the clipboard?
  61. Why is the Search button in the Research panel still XPish and green? Shouldn’t that be a blue boob of sorts?
  62. Are you considering issuing a usability / UI service pack along with your security service pack? If not, why not - do you think this is just good enough, or is nobody else expecting you to be better than you think you already are? Sorry for being so crass, but I’ve been complaining about these things for over half a decade now. I’m not even asking for that many new features - just fix the ones you already have!
  63. In a Contact window, Asking for an “IM address” is rather shortsighted. Don’t you know I’m on MSN, Skype, Yahoo!, Google Talk, Gizmo, Jabber, and AIM? Where are the other fields?
  64. In a Contact window, why is it okay to intercap “Business Card,” but not “Web page address” or “Phone numbers.” If you’re going to do it for one, do it for all others.
  65. In searching for contact information, the window that pops up (with no information in it) contains both a vertical and horizontal (!) scroll bar, though there’s nothing to scroll to - and resizing the window retains the scroll bars.

I’m not even going to bother continuing this list until I know the points I’ve made over the past few days have been witnessed, filed, and opened as reports to-be-addressed before RTM. I’m not going to let Microsoft’s Outlook team get away with ruining their own potential. Instead of waiting for competition to bite ‘em in the ass, why don’t they just listen to their customers? I may be one of Outlook’s most outspoken supporters, but if I didn’t care - I wouldn’t bother to say anything at all. Remember: just because you think a new version is better than older versions, doesn’t make the product anywhere near great.

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I would also recommend reading:

Do You Have any Thoughts?

Unbound Spiral - November 30, 1999 @ 12:00 am

the performance is a huge disappointment. Upgraded several of our laptops and a desktop to Vista Ultimate, and between Office 2007 learning curve and incompatibilites with Vista, it is enough to want to go backwards. How does Office2007 fare? Well Chris Pirillo said it would suck and gave 65 reasons just one year ago. Although he is not alone. This comment by HansonJB could have been my own. Word 2007 does NOT allow my own customizable toolbars–that is a devestating deal ender. It requires a NEW format for

Mobile Viking - May 26, 2006 @ 3:06 am

[…] Chris Pirillo wrote down an impressive list of flaws/failures/goof ups/things to fix for Outlook 2007. The title of his post: 65 Reasons Why Outlook 2007 will suck. These lists are EXTREMELY valuable for product designers/developers. I have a colleague (he knows that I mean him when he reads this) which has the same gift as Chris: to be able to –completely- dissect an application and find every single flaw or error in it. Those guys are life savers, how much I hate them the moment they come up with that list though […]

Julian Bond - May 26, 2006 @ 6:58 am

Caveat: I don’t use Outlook and don’t expect to apart from to provide support to others.

My one big wish is that Microsoft stop denying the internet and get past 1996 in Outlook. Outlook still wants you to work as an Exchange client with token support for internet email. So:-
- Proper support for signatures (hyphen hyphen space newline)
- Proper support for quoting and attribution
- Better support for threading by folder
- Built in NNTP client.
- Explicit support for mailing lists that recognises the difference between reply to and follow up and treats a mailing list like an NNTP newsgroup
- Accurate email RFC compliance
- RFC (and de facto standard) compliance for IMAP
- Make it easier to see the full headers and raw text of the message
- Export (and import) of messages in standard mbox format
- Support for email stores of >2Gb
- Simpler and more obvious setup of Authenticated SMTP, SMTP+STARTTLS, SMTPS and POP3S
- And a forlorn hope. Direct support for PGP.
- And of course, biggest of all, make it INHERENTLY BL**DY SECURE. Outlook is right there next to IE as *THE* major source of virus and trojan infections.

I haven’t looked but I don’t expect any of this has been done. And judging by your issues list, that would be right.

Fred Beiderbecke - May 26, 2006 @ 7:29 am

Do I have to tell you every single time I receive an email that it’s okay to let the graphics load? Can I turn off that annoying feature?

Go into Tools, Trust Center, Automatic Download.

CriticalEater - May 26, 2006 @ 9:06 am

Great series of posts Chris! Please keep it up. I hope peeps at Microsoft are paying close attention

KennethVerburg.nl - Information Engineer in het Wild » Blog Archief » Send a smile - May 26, 2006 @ 10:43 am

[…] Ik ben een fan, ondanks dat Chris Pirillo 65 problemen heeft met Outlook. […]

Smalltalk Tidbits, Industry Rants - May 26, 2006 @ 12:09 pm

more things to dislike

Time Management!? ~ Chris Pirillo - May 26, 2006 @ 12:12 pm

[…] KennethVerburg.nl - Information Engineer in het Wild » Blog Archief » Send a smile: 65 Reasons Why Outlook 2007 Will Suck […]

tonetheman links - May 26, 2006 @ 3:40 pm

65 reasons why outlook 2007 will suck - he forgot the obvious one… it is outlook! install gentoo on vmware player float tutorial Posted in links | Comments Off permalink

Eric'o'theque! - May 26, 2006 @ 9:14 pm

Tough Love : 65 Reasons Why Outlook 2007 Will Suck ~ Chris Pirillo

65 More Windows Vista Mistakes ~ Chris Pirillo - May 28, 2006 @ 5:26 pm

[…] 65 Reasons Why Outlook 2007 Will Suck […]

Who…What…Where…When…Why…How…????? » 65 Reasons Why Outlook 2007 Will Suck - May 28, 2006 @ 8:03 pm

[…] read more | digg story […]

Scobleizer - Microsoft Geek Blogger » Back in the Office, playing with Betas - May 28, 2006 @ 10:51 pm

[…] Things may not be working as well as you thought. It looks like Outlook 2007 WILL suck. http://chris.pirillo.com/2006/.....will-suck/ […]

me - May 28, 2006 @ 10:54 pm

How bout 65 reasons why you should really spend less time hating MS.

Will your next post be 65 reasons why Ubuntu is going to r0×0r?

Phil Gerbyshak Challenges You to Make It Great! - May 29, 2006 @ 9:20 am

65 Reasons Why Outlook 2007 Will Suck ~ Chris Pirillo

EvilCheeseWedge - May 29, 2006 @ 9:50 am

This is ridiculous. First of all, it’s beta. Second of all, if the best you can come up with is complaints about borders, colors, and padding, then maybe you should just recommend Microsoft have ***** Eye for the Straight Guy come on out. And hey, if you like Outlook 2000 better, you should totally use it.

I think this blog can be summed up as “INCOSINTENT COLORS OH NOES111″

I’ll be looking forward to a post that describes that FUNCTIONALITY of the product that is UNDER DEVELOPMENT.

steve miller - May 29, 2006 @ 11:22 am

I think Chris’ point is that this late in the dev/prod cycle these things should have been found by now.

I also suspect (my own opinion, of course), that Chris thinks it’s too late to fix a lot of these UI problems because 007 is at the point in the prod cycle where these bugs are blown off as “Won’t Fix. Again.”

007 freezes randomly for no apparent reason? WFA 97/2K/03/07…

Ice Viking - May 30, 2006 @ 5:19 am

Here I was hoping for some constructivi critisism…

The UI has gone through quite some changes in the past few months, and will surely go through some changes before release.

Microsoft isn’t alone in experimenting with UI changes in the beta phase ( remember the Apple logo and Spotlight everchanging icons in the Tiger Beta ? )

If this is the best you can come up with, then this is a lot of drool. Since I gave up reading at #12, if you had any meatier bits at the end, you should come up with better order of importance :)

Life On the Wicked Stage: Act 2: Interesting Beta Reporting - May 30, 2006 @ 11:48 am

[…] Chirs Pirillo continues his quest to pick apart the Office 2007 and Vista betas. […]

Fictia - May 30, 2006 @ 11:22 pm

As for #50: perhaps it just MIGHT have to do with the fact that Webley’s webpage is (currently) down? www.webley.com WAS, according to Google, the fax provider’s page. When was the last time you actually used their services may I dare ask?

Fictia - May 30, 2006 @ 11:32 pm

As for #63: can’t you just type in that field “MSN:myname@hotmail.com, Skype:myname, Yahoo:myname, GTalk:myname, Gizmo:my#, Jabber:whatever, AIM:andever” ? What’s the character length limitation?

Matt - May 31, 2006 @ 3:05 pm

How come my IMAP box can’t be my Outlook ‘Personal’ Inbox?

That’s pretty dumb. And if it is possible, it should be easier to make it so. The other inbox is just useless if I’m only using Outlook to read IMAP.

Blognabbit - May 31, 2006 @ 5:31 pm

high to a first-person shooter videogame in which you switch to the special weapon and lay waste to roomful after roomful of enemy soldiers. Pirillo, in fact, enjoyed himself so much, he spent his Memorial Day weekend piling on with a list of65 reasons why Outlook 2007 will suck and an additional 67 Vista mistakes.

Mike - June 3, 2006 @ 10:45 am

I installed it yesterday, it’s a total dog. For many years I’ve downloaded Exchange email to a local PST - this basic operation is NOT SUPPORTED IN O2K7! None of my outgoing email looked right (my signature, which is pretty basic, looked awful), and email in my folders looked terrible (what’s up w/ this new font anyway?) -

I can’t believe MS would release this dog as a ‘beta 2′ - it’s a year away for being usable. I’ve already uninstalled it on my way back to Outlook 2003.

M.

Andrew S. - June 3, 2006 @ 4:18 pm

How do you create new Stationary?
You can’t access the Stationary source codes throught the Mail Format > Stationary tab.
To get to these codes you have to go to the Stationary Folder via the M/S Applications folder.

Email Battles · Pirillo becomes Outlook 2007’s default quality controller - June 6, 2006 @ 8:17 am

[…] Full Story » Adware7 Broadband15 Browsers29 Email235 Recently Commented […]

Offpoint - June 7, 2006 @ 7:33 am

mountains out of molehills! Sad to say, that’s probably what’s going to happen eventually. How I hope I can get a open list of User Interface (UI) feedback on the admin tool, the way that Chris did for Vista andÓutlook. I actually forwarded the first Vista list to my immediate team, as well as Scoble’s comments about Chris’s feedback, especially the paragraph where he said “public discussion increases the chances that the issues will be fixed….). Some members of

crankygeek - June 12, 2006 @ 9:36 am

Jumping on the “report the bug in my blog” bandwagon…

Since it seems to work for Chris and Nick, I thought I’d throw a bug into the blog arena regarding Outlook 2003.
Sometimes I’ve opened a message in a separate window and left it open for awhile, hidden away behind the things I’m act…

Drew - June 13, 2006 @ 5:30 am

How can i view the source of my email, I have a marque that i need to add but cant get in the html source code!!

chrizmaniz - June 16, 2006 @ 8:31 am

You are really hammering it to Microsoft aren’t you?

I understand that there are some serious design flaws in Outlook, but saying that said border is 1 pixel wide and orange is going to make Outlook suck is a bit pretentious don’t you think? I mean, you are complaining that the calendar is not centered, more accurately it is probably 4 pixels off center. I didn’t even notice until it was pointed out! Just because a drop down arrow is not the same size as a scroll bar arrow is not justifiable reason to say that a certain product sucks. If this was “65 complaints about funcionality in outlook that may make it suck” it would be an interesting read, but reading an immature juvinile rant about pixel placement and objects not being aligned properly (especially on a beta(!)) is making my migraine have a migraine. BTW Chris, I do like you and all but you are not one to be complaining about design flaws. This very text box I am typing in is giving me a case of the galucoma trying to figure out your color scheme.

KreggKish.com - July 17, 2006 @ 12:54 am

Links 65 Reason Front Porch Solutions

AListReview - July 18, 2006 @ 7:56 am

A-List Review Project: #36 Chris Pirillo…

Only two days to go!  July 20th I am turning 40, so to celebrate I am going to profile 40 of the A-List blogs, 2 per day each day, until my birthday.Previous reviews:  #1, #2, #3, #4, #5, #6, #7,……

Peter Seale's weblog - August 14, 2006 @ 10:10 pm

Outlook 2007 Beta 2 I’ve read Chris Pirillo’s 65 Outlook complaints, and I’d like to take a different approach.  Instead of focusing on the left-right-center-justify alignment of text and color coordinating and font design and Chris Pirillo’s particular OCD complaints, we’ll work on just one thing.  Just one.

Tony Brodie - August 26, 2006 @ 5:25 am

Two MAJOR problems were missed. The search function in Outlook 2007 is useless. It doesn’t update often enough and even then often simply won’t find emails even when in advanced mode.

I’ve had to uninstall it due to the bug with reading PST files. After x amount of time it suddenly decides the PST file is no longer writable and you are unable to perform any functions on emails - such as moving them to a different folder or even deleting them.

Inbox repair tool does NOT cure the problem and the only resolution is to return to a previous version of Outllok (2000 in my case). Outlook 2000 has no problems with the PST file.

And for what it’s worth not all the original complaints were ‘trivial’. The threading issue is really something that should be fixed.

Andy - August 29, 2006 @ 5:32 am

Hey Chris,

I had some huge laughters while reading your brilliant resumé !!
I agree with these points and hope, that M$ will wake up.

Thanks and keep it on!
Andy

iCal support and other Calendar features in Outlook 2007 (The Show On 10) - September 4, 2006 @ 3:04 am

[…] Tags: office, software Downloads:  iPod,  WMV,  WMV (High) Reply | Link | digg | del.icio.usComments ( 2 total ) page 1 of 1   Refresh Re: iCal support and other Calendar featuresin Outlook 2007Posted today at 2:51 AM by lockergnomeThis demo was awesome - I want to see more like it. That, and I need to make sure that Hank sees my list of Outlook issues: http://chris.pirillo.com/2006/.....will-suck/ Hank needs to see my post before RC1. ;) Reply | Link iCal support and other Calendar features in Outlook 2007 at CalendarReviewPosted Aug 29th at 5:44 AM by systemPingback from iCal support and other Calendar features in Outlook 2007 at CalendarReviewedited Aug 29th at 7:11 AM Reply | Link page 1 of 1   Refresh Add ThreadSubject:Message: […]

65 Reasons why Outlook 2007 beta sucks - Digit Forum - September 26, 2006 @ 10:55 pm

[…] 65 Reasons why Outlook 2007 beta sucks This is not actually my review but an interesting review from http://chris.pirillo.com/2006/.....will-suck/ Didn’t know where else to post it. Quote: […]

iCal support and other Calendar features in Outlook 2007 | Duncan Mackenzie | Microsoft 10 - September 29, 2006 @ 4:35 pm

[…] ArchivesSeptember 2006 (5)August 2006 (4)July 2006 (1)June 2006 (1)May 2006 (1)April 2006 (1)March 2006 (2) iCal support and other Calendar features in Outlook 2007Posted by Duncan on Aug 28th at 8:19 AM  43:33 Outlook 2007 brings along a wide variety of new calendar features, so I sat down with Hank Leukart from the Office team to go over what’s new and interesting, including improvement Sharepoint integration, better sharing of Calendars with folks outside your organization and (my personal favorite) support for the standard iCal calendar format. Tags: office, software Downloads:  iPod,  WMV,  WMV (High) Reply | Link | digg | del.icio.usComments ( 4 total ) page 1 of 1 The Outlook on Outlook 2007 ~ Chris PirilloTrackback posted Sep 5th at 3:31 PMPingback from The Outlook on Outlook 2007 ~ Chris Pirilloedited Sep 5th at 4:19 PM Reply | Link Re: iCal support and other Calendar features in Outlook 2007Posted Sep 5th at 10:39 AM by tweblogCool.  IMO, still not simple enough, and still not user-friendly enough.  Too many features.  Not enough, “It just works.”  I will almost always want more simplification. Reply | Link Re: iCal support and other Calendar features in Outlook 2007Posted Sep 4th at 2:51 AM by lockergnomeThis demo was awesome - I want to see more like it. That, and I need to make sure that Hank sees my list of Outlook issues: http://chris.pirillo.com/2006/.....will-suck/ Hank needs to see my post before RC1. ;) Reply | Link iCal support and other Calendar features in Outlook 2007 at CalendarReviewTrackback posted Aug 29th at 5:44 AMPingback from iCal support and other Calendar features in Outlook 2007 at CalendarReviewedited Aug 29th at 7:11 AM Reply | Link page 1 of 1 Add ThreadSubject:Message: […]

CREATE BLOG dbo.SqlServer: Help! How to Battle Spam with Outlook 2007 - October 3, 2006 @ 10:16 am

[…] Will Suck”. I don’t care about all the items on his list but I particularly echo his sentiments for #30. My “Block ed Senders List” will be over 1GB by the end of the year if I right clicked on everyseems that Outlook 2007 has no real improvements over Outlook 2003 regarding spam filtering for me. # posted by Scott Whigham @ 5:11 AM    Comments: Post a Comment Links to this post: See links to this post   posted by @ if (typeof BL_addOnLoadEvent == ‘function’) { BL_addOnLoadEvent(function() { BL_writeBacklinks(); }); } […]

jeff wood - October 24, 2006 @ 5:23 pm

HI, Well first you have a great sense of humor, I guess with outlook one has too. I have been debating just staying with office 2003 and calling it a day, instead of doing the 2007 version.
Thanks again for your comments.

silversword - October 29, 2006 @ 11:43 pm

Item 37. Window locks up.

This is there in Office XP, and Office 2003 and I have NO idea how QA let this thru even the first time in the XP version, LET ALONE the last 3 versions of outlook.

I can, however tell you what causes it. If you have a network/server pause or packet loss (usually a server not getting back to you right away) Outlook will hard-freeze with no repainting of anything inside the main window borders. If you have the patience to live with an all-white outlook window for 60-90 seconds then the error routine will finally kick in and let the window start repainting itself…but usually the quickest fix is end task on outlook in task manager and re-launch outlook (it’s faster).

I’m also fairly certain this problem only occurs with IMAP accounts, and not POP….which just makes this problem one of outlooks MANY IMAP problems.

The dev priority on outlook has always seem to been: #1 Exchange, #2 POP…….

……oh, and do we really have to build in the IMAP protocol?? Fine, look in the mail accounts area. IMAP is listed there so of course we fully support it, honest boss. No….don’t go in to the Rules wizard…..stop that……don’t do that!!! And don’t even think of adding categories or coloring to any messages based on a filter of your choosing….that barely works with exchange and POP.

silversword - October 29, 2006 @ 11:48 pm

49. Notes look the same.

Duh, of course they still look like they’re from Win 3.x. You want to pay another $200 for OneNote and have much nicer notes that don’t easily sync with your PIM, right????

Anthony Jasso - November 12, 2006 @ 10:06 pm

Hello any and all,

I first downloaded Office 2007 Beta 2 about a month ago. It really freaked me out comming from Office97. But I got thru it and around ok. Since I am needing to update our outdated Office suite quickly I unloaded it and installed the Office 2003 Trial version. That seem a bit more of a nicer transittion. I am liking it well. However now that both seem to be out now and at the same price which one should I recomend?
At work we are still working with Office 97-Pro. Need to at least upgrade our Outlook. Should I go with 2003 or 2007? I wish our OL97 would work properly with our new XP-Pro but it doesn’t and also need the junk feature. Any suggenstion please contact me direct.

Anthony Jasso - I.T. - MKCU

[News] Microsoft Bashes Outlook 2007 - November 14, 2006 @ 5:26 am

[…] Pirillo: 65 Reasons Why Outlook 2007 Will Suck http://chris.pirillo.com/2006/.....#more-3622 Minf you, this comes from a Windows evangelist. […]

Matt - November 29, 2006 @ 5:24 pm

You seem like a little ***** complaining about stupid ****. So shut the **** up! They obviously did most of these things for a reason. And yes **** happens and they will look past something because they are only human.

Mark Lundquist - January 11, 2007 @ 11:39 am

Yahzi - January 14, 2007 @ 2:43 pm

Look at fanboi Matt’s post. Does it remind you of anything? It reminds me of religion.

Why are people so quick to get upset when someone expects the high and mighty to be actually, you know, high and mighty?

If these bugs were in a 15$ peice of shareware, well, that would be one thing. But they’re not. They’re coming from the premiere software development company in the world, the one who sets the standards that all other companies must compete with, the one who can foist its products off on people by pure market-share irrespective of quality.

Why shouldn’t M$ be expected to develop software correctly? Why shouldn’t they be expected to get it right?

Kind of like how people get all ticked off when you point out that God didn’t do such a great job…

Graham - January 15, 2007 @ 4:11 am

I have a new copy of Office 2007… not the beta and i find the Outlook Express I am using has a french dictionary?? Surprise surprise 24. says it all. Is there a way around this??

| Office Evolution | ZDNet.com - January 28, 2007 @ 10:24 pm

conceptual leap in HCI (Human Computer Interface) design evolve into a very well-conceived and masterfully polished step forward in the way we interact with Office. Tangent: With all apologies to my eagle-eyed buddy Chris Pirillo who takes great andoccasionally perverse pleasure in pointing out pixel-level inconsistencies in the Office (and especially Outlook) user interface, I stand by the above statement. Few people obsess over details to the degree Chris does. And, while he

Charles - February 8, 2007 @ 6:07 pm

Another problem with Excel 2007 is the Save-As feature for Formatted Text.
I have used an older version to build databases for years. I save them as Formatted Text in Excel. I then Insert that file in FrontPage2003 using FP 2003 Insert file command. It used to automatically insert the file with tags, but now it does not.
I now have to open the file in WordPad, copy it, then paste it into FP Code view after adding the tags manually. This is a pain in the ***. What did they do to make Excel Formattted Text files no longer compatable with FrontPage2003 ????????

Phil Hardwick - February 11, 2007 @ 2:51 pm

Warning - OL 2007 will not sync with many pda’s, unlike OL 2003. The real problem, however, is that OL 2007 “upgrades” OL 2003 so that when you wish to go back to OL 2003 - it’s gone!

iCal support and other Calendar features in Outlook 2007 | Duncan Mackenzie | Channel 10 - February 18, 2007 @ 3:41 pm

[…] ArchivesDecember 2006 (3)November 2006 (15)October 2006 (9)September 2006 (5)August 2006 (4)July 2006 (1)June 2006 (1)May 2006 (1)April 2006 (1)March 2006 (2) iCal support and other Calendar features in Outlook 2007Posted by Duncan on Aug 28th, 2006 at 11:19 AM  43:33 Outlook 2007 brings along a wide variety of new calendar features, so I sat down with Hank Leukart from the Office team to go over what’s new and interesting, including improvement Sharepoint integration, better sharing of Calendars with folks outside your organization and (my personal favorite) support for the standard iCal calendar format. Tags: office, software Downloads:  iPod,  WMV,  WMV (High) Reply | Link | digg | del.icio.usComments ( 3 total ) page 1 of 1 The Outlook on Outlook 2007 ~ Chris PirilloTrackback posted Sep 5th, 2006 at 6:31 PMPingback from The Outlook on Outlook 2007 ~ Chris Pirilloedited Sep 5th, 2006 at 7:19 PM Reply | Link Re: iCal support and other Calendar features in Outlook 2007Posted Sep 4th, 2006 at 5:51 AM by lockergnomeThis demo was awesome - I want to see more like it. That, and I need to make sure that Hank sees my list of Outlook issues: http://chris.pirillo.com/2006/.....will-suck/ Hank needs to see my post before RC1. ;) Reply | Link iCal support and other Calendar features in Outlook 2007 at CalendarReviewTrackback posted Aug 29th, 2006 at 8:44 AMPingback from iCal support and other Calendar features in Outlook 2007 at CalendarReviewedited Aug 29th, 2006 at 10:11 AM Reply | Link page 1 of 1 Add ThreadSubject:Message: […]

Greg - February 19, 2007 @ 2:55 am

I have a so called final version of Outlook 2007 that regularly (say every half hour) suddenly shuts down causing problems with PST files etc linked to it…I have also SBE Contact Manager running with it that doesnt allow me to delete all the entries in one go…In the 2003 version I could see where the SQL database was, or choose to lcate it but in this version that has been taken away…I also get lots of errors by Outlook trying to find the said database when I start up…Ludicrous they would release something before effectively testing it…! On the positive side the migration from 2003 - 2007 Outlook was simple and this new version has potential if everything worked…

Philip Woodell - February 19, 2007 @ 7:32 am

I must say that I totally agree with your assesment of Outlook 2007. The fact that it freezes several times a day on it’s own even drives me nuts. I am in the process of setting up a Windows AD environment for the University of Maryland, which will be using Share Point 2007, and possibly even exchange. How will I convince the University to spend money on an inferior product to Thunderbird, which is free??? I feel like Microsoft just isn’t listening… Please keep up the great work.

Mark F. - March 1, 2007 @ 3:46 pm

My absolute least favorite Outlook 2007 feature/bug so far:

1). Start a new email message. Spend a lot of time writing it.
2). When you’re finished writing it, decide to send it from a different account.
3). Choose the account you’d like to send it from.
4). VOILA! Your entire message text disappears!

Thanks, Microsoft. Thanks a helluva lot.

Charis - March 7, 2007 @ 3:24 am

Also, you can no longer right click and save as on an image in an email.

Tim Cooper - March 19, 2007 @ 12:54 pm

I find Outlooks notification of email frustrating. Not all of the time do I get Exchange notifications of new mail. And then after reading from Exchange and going back to IMAP, I have to scroll all the way down (I put old mail at the top) to my new mail each time I go out and come back in to my IMAP mail folder. ANNOYING!!!!

Anyone else have this feature?

iCal support and other Calendar features in Outlook 2007 | Duncan Mackenzie | Channel 10 - March 25, 2007 @ 8:16 pm

[…] ArchivesFebruary 2007 (1)December 2006 (3)November 2006 (15)October 2006 (9)September 2006 (5)August 2006 (4)July 2006 (1)June 2006 (1)May 2006 (1)April 2006 (1)March 2006 (2) iCal support and other Calendar features in Outlook 2007Posted by Duncan on Aug 28th, 2006 at 11:19 AM  43:33 Outlook 2007 brings along a wide variety of new calendar features, so I sat down with Hank Leukart from the Office team to go over what’s new and interesting, including improvement Sharepoint integration, better sharing of Calendars with folks outside your organization and (my personal favorite) support for the standard iCal calendar format. Tags: office, software Downloads:  iPod,  WMV,  WMV (High) Reply | Link | digg | del.icio.usComments ( 3 total ) page 1 of 1 The Outlook on Outlook 2007 ~ Chris PirilloTrackback posted Sep 5th, 2006 at 6:31 PMPingback from The Outlook on Outlook 2007 ~ Chris Pirilloedited Sep 5th, 2006 at 7:19 PM Reply | Link Re: iCal support and other Calendar features in Outlook 2007Posted Sep 4th, 2006 at 5:51 AM by lockergnomeThis demo was awesome - I want to see more like it. That, and I need to make sure that Hank sees my list of Outlook issues: http://chris.pirillo.com/2006/.....will-suck/ Hank needs to see my post before RC1. ;) Reply | Link iCal support and other Calendar features in Outlook 2007 at CalendarReviewTrackback posted Aug 29th, 2006 at 8:44 AMPingback from iCal support and other Calendar features in Outlook 2007 at CalendarReviewedited Aug 29th, 2006 at 10:11 AM Reply | Link page 1 of 1 Add ThreadSubject:Message: […]

Robert - April 13, 2007 @ 7:01 am

I made a change from office 2003 to office 2007 now that I dislike so much 2007 I wanted to change it back it wont let me keep my contact or calendar….
I have crashe3d my computer now I am in a bind, I ahve outlook 2007 backed up to a pst file but it wont let me reverse it to 2003 why?

John Sisson - April 19, 2007 @ 11:45 pm

Just got a brand new Dell Latitude with Vista and Outlook 2007. Outlook keeps throwing up dialogue boxes which tells me something about the IMAP connection being closed because it’s been left idle for some time. I can’t use Outlook because the dialogue box pops up so often. It’s driving me nuts.

I have seen from other forums that this prob has been around a long time but I still can’t seem to find a fix.

Greg - April 24, 2007 @ 5:03 am

You missed the fact that Word is by default the editor and this setting can no longer be changed. As a result of this all images are now imbedded, in fact you can no longer make them linked. The result many spam blockers block emails with embedded images. Which is why you should make them linked whenever possible like when using a corporate auto-signature with a logo.

David - May 1, 2007 @ 6:32 am

“Why is there a 1px orange border surrounding the preview pane?”

You have some trivial gripes. I thought that this was going to be worth my time to read.

Bob Marley - May 3, 2007 @ 12:39 pm

1 reason why Chris Pirillo sucks:

1. coming up with 65 insignificant things about Office.

Sean - May 14, 2007 @ 10:10 am

Dude - get a life! Your list of complaints are ridiculous, why not spend your time looking for REAL bugs. Listing YOUR individual “problems” with an application serves no one but you!

Mithun - May 14, 2007 @ 2:39 pm

Hi,

I see a problem with OutLook 2007, the counter on the Inbox folder increases but the message do not appear on the list unless I click on some other folder and click back on Inbox folder.

This is crazy!!!

Al - May 24, 2007 @ 12:49 am

65 reason? I only need TWO.
1. Outlook has always sucked.
2. Outlook will always suck.

Ebjoy

Eddy - June 26, 2007 @ 11:36 am

Your next article should be titled. “Why you are so ignorant!”

Unhappy - June 29, 2007 @ 7:57 am

The fundamental issue I see with Office 2007 is that it’s just too slow. I installed it on my laptop and it’s unuseable: a progress bar when I delete one email! Come on, surely you can write more efficient code than that Microsoft. Instead of adding ever more layers of graphical niceness on top of a slow and poorly threaded core engine, why don’t you give us what we want - go fix the core engine and make it fast.

Microsoft thinks that because computers are getting faster and RAM cheaper they can carry on bloating their software. What they don’t understand is that bandwidth from memory to disk and disk latency just isn’t improving at the same rate.

I booted up and old WinME computer the other day and was stunned at how fast it booted and how responsive it was!

Is this progress?

Sean - July 31, 2007 @ 2:55 pm

You forgot all about viewing source/headers for inbound messages (IMAP).
I have the option when I open the email but that kind of defeats the purpose… I use/used that feature for checking a suspicious email for spam. aaarrrggghhh!!!

This new version is really unfriendly for IMAP users. If only Mozilla would get it straight and add the Calendar, Tasks and Contact features of Outlook the world would be a perfect place.

WiderFunnel : Blog Archive : How to Avoid Microsoft’s Landing Page Mistakes - August 2, 2007 @ 11:53 am

[…] Microsoft is an easy target, I admit. Their failures are well documented (outlook 2007, zune, branding, etc.) It’s easy to pick on the big guy. We expect that the one with the largest cash reserves should do the best job, right? […]

riverwind - August 5, 2007 @ 10:46 pm

I am being crazy, every time when I open outlook 2007 my RAM usage will become 2G while nothing seems taking that much, meanwhile when send a message it may stay still at outbox with sending date ‘none’ and never send it!! crazy crazy…….

peter - August 13, 2007 @ 12:22 pm

is it my machine or version but after typing a message and hit the ‘account’ button, the text is replaced by my default signature. sometimes works by saving before i select account. just had one where the saved version is ok in preview pane but text gone (but with default signature) in main window.
it does seem to work by CLOSING that message and then recalling it from drafts before sending it

any fix for it…its driving me bonkers

i would feel better if i could tell ms about it

Stop spam. Anti spam filters and software - Spam Unit - August 14, 2007 @ 1:12 pm

http://office.microsoft.com/en.....61033.aspx for more.) Of course, extra spam blocking software or anti spam software is also recommended for those whose spam problems will just not go away. After all, some critics (chris.pirillo.com/2006/05/26/65-reasons-why-outlook-2007-will-suck) have said that the manual spam blocking process in Outlook is cumbersome and works on a “one at a time” basis. Perhaps, then, some users need more antispam software.

trlkly - August 22, 2007 @ 12:52 am

Has no one pointed out that the reason Outlook ‘07 renders so badly is it renders in Word instead of IE? People were complaining about how what they typed in Outlook 03 (which uses Word for composition) didn’t look the same as what they got (which rendered in IE). So, rather than fix the inconsistencies between the basic HTML options available in Word and what IE displays, Microsoft decided to render all mail in Word ‘07. That’s why HTML created outside of Outlook or Word looks like **** (even from Frontpage or Sharepoint Designer).

Pipo de clown - August 25, 2007 @ 6:51 am

dont ***** about it just get firefox or gmail dude

Microsoft is dead. Long live… Microsoft? « Cordura Whore - September 21, 2007 @ 10:07 pm

[…] that it will be THE MESSIAHTM to give people either what they don’t want or need and not giving them what they do want or […]

RaeSea Internet Marketing Blog - October 3, 2007 @ 4:21 am

s .NET platform and we’ve been a fan of their development environment for the better part of a decade. But seriously, they’ve taken 5 important years off the email design community in one fell swoop. And finally,65 reasons that outlook sucks. Sometimes I see the orange bubble, then it disappears quickly - but not so quick that I didn’t notice it! Sometimes, a vertical scrollbar appears in a message / preview pane, when there’s no ability to scroll up or down.

Juan Bobo - October 9, 2007 @ 6:28 am

65 Reasons? I thought there were 197 reasons! Just kidding!

I think Mr. Pirillo has a great list of things that should be fixed, but how about concentrating in the important bugs and forget about the ridiculous nitpicking? I think that’s childish. If one box is just one pixel misaligned, do I really care? Do I really care if it says “Microsoft Outlook” in one window and then “Microsoft Office Outlook” in another? Geez! that’s some serious nitpicking! Most of these are things that only Mr. Pirillo will notice and nobody else.

How about some REAL bugs, like every time I open Outlook 2007 the Inbox message window will always default to the middle of the list? Why doesn’t it remain where I left it the last time I closed it? I always have to scroll to the end of the list to see the newest messages. There’s really no point in this.

Also, in the calendar, if I have received and accepted an appointment from someone else, the alarm will still go off for that appointment even if I already deleted the appointment from the calendar! That’s what I call a bug!

Let’s get serious, Mr Pirillo!

tonyrolm - October 28, 2007 @ 9:58 pm

Let add one more to your list.
Excel 2007 rebuilds your VBA code to the point it’s no longer usable.
I now have a ton of work because of it. Every Excel user that was using my Excel workbooks with menu driver VBA are encountering VBA code errors and crashes thanks to me converting to Office 2007.
It has turn once usefull code into junk. Thanks MS for the pain.
MS has turned office 2007 into bloatware just like Vista.
Jeez you would think by now MS would have figured out how to get things right by now. Same mistakes every year with a new OS or new Office they never seem to learn by their mistakes.
tony

Vakul Kumar More - October 30, 2007 @ 6:55 am

Microsoft has made no commitments about when they will be fixed. Few people tried to let microsoft know the problems and some came up with tips to solve the problems. Check the links…. http://www.outlookpower.com/is.....w-fix.html Posted in Science and Technology |

tom s - November 13, 2007 @ 3:09 pm

i just downloaded Outlook 2007 from my ISP and noticed the thesaurus is non-functioning. I looked up and down the menus hopin to find a box that needs to be checked. No such luck. Any suggestions?
Thanks.
Tom

IT guy - November 15, 2007 @ 9:03 am

I love it and have never had a problem, I find it provides more information, faster than 2003. But hey if its so **** nobody will buy it so don’t worry, Microsoft will never make a new outlook again. *rolls eyes*

1 Earth. 6.5 Billion Adventures - anything is possible - November 16, 2007 @ 2:09 am

just 11 steps, I could make an idiot-proof howto to copy and paste the email signature (even though it just involved highlight, copy, paste, I still needed 11 - sigh - in hindsight, I needed many more than that) - and those 11 steps didn’t even coverall the stuff I didn’t know

Brandon - December 17, 2007 @ 6:12 pm

Here is an open letter I was easily able to send to google. Your site will not even let me ask a ? about my 2007 without proof of purchase.

I own a few companies. Some are online stores other are sales and marketing companies. All are of different sizes and scales, but my heart is in the 10 person and under small business companies.

I decided to upgrade my main desktop computer to Office 2007 on a trial basis. At the same time I stared using Google Apps this summer. I was FLOORED to find our after purchasing OFFICE 2007 that I cannot activate it on my laptop as well. Office 2003 I had running on my three computers, desk, laptop, and tablet. Now they want over $800 for me to run that same software on my three personal machines. I have gone toe to toe with the highest people I can get on the phone with nothing more then a too bad pal!

I control the purchase decisions for about 1000 computers and cannot wait to tell MSFT to stick it. Please focus on developing a contact management software that works with gmail and calendar. That seems to be the biggest hole I see so far.

Give me the opportunity to upload all my outlook contacts, calendars and past emails to gmail. For a premium use fee of course, and I will never look back. If you can allow me to share my contacts live with collegues as well, and be able to read and write emails while offline then we are really talking!

Jbenisek - January 31, 2008 @ 11:14 am

65 Reasons why your wrong was just posted by Bill Gates. How wait he doesn’t have to he created Microsoft. Well anyways I love it and so do everyone of my clients after 2 weeks they wont give it back.

I’ll give you a few of my own reasons why your wrong. Outlook Anywhere, SharePoint 2007 Connect, Autodiscover… Outlook 2007 plus Exchange 2007 finally give us many of the features we’ve been asking for for years.

NoDice - February 13, 2008 @ 9:03 pm

Pirillo, get your life together. Anyone who actually has the time to count the pixels in padding needs to get out a little more, maybe a few social interactions if you can manage it. I accidentally stumbled across this when Googling “pgp outlook 2007″ as I was looking for a plug-in. Unfortunately this page was the first link and now I’m dumber for having read this article. The first 9 things you listed aren’t even true, not to mention 2/3 of the rest of the material. Keep in mind it’s an email client. Looking pretty isn’t exactly the top priority. Pirillo, what sweet and totally perfect UIs have you made?

NoDice - February 13, 2008 @ 9:07 pm

Ha! You sit there an complain about how Outlook’s UI sucks so bad. Look at your own website. I just posted a comment, and unlike every other website in the world, it got dropped at the BOTTOM of the list. Doesn’t everyone know that the most recent post goes to the top? Sweet credibility, Pirillo. Get a freaking clue. Even Outlook’s “sucky UI” team got that right, they put the most recent email at the top in a RE…

CVHT - February 20, 2008 @ 12:13 am

I haven’t read all of those 65 reasons. Anyway, I want to add one. When I start Outlook 2007 I can write mails mormally. After I write the first message (I think so) and go on to write the second mail, the letters C V H T disappear. I mean I type them on my keyboard but Outlook 2007 - dammit - just ignores them! What impudence! They just don’t show up when I type them anywhere in the write message window.
I have to type my mail in some other editor and paste it in Outlook to send it.
Anyone got a solution?

Scott Stauffer - February 26, 2008 @ 9:26 am

Hmm… Chris. I don’t know you at all, so please don’t take this as a slight in any way, because I am right there beside you on the fact that Outlook sucks, BUT… and some awful big BUTs here…

Make it so that people can consume 65 reasons. I am not hung up on look as much as I am about other things. Maybe categorize your annoyances, and prioritize them? I won’t read your list as it really missed the mark for me. If you want Microsoft to take these things seriously, make it more palatable? I don’t know, you might be a MS MVP for Office, or just someone with lots of time on their hands. If you have a bit more time, please make a new list and email me, and maybe the MS Outlook development team?

Scott

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