2004 April 16

I love my subscribers.

I don't use my business or personal AmEx cards all that often, so I called to cancel both of 'em this morning. The representative came back with a rather unexpected offer: “If we credit your corporate account $150, would you keep it alive?” Uh, yeah. I should cancel these things more often, man. He transfered me to the personal account management division and I pulled the same sob story on the fresh meat CSR. She returned: “If I offered you $30…” Awww?! Well, something was much better than nothing. The moral of the story is: I'm going to cancel these things every couple of months (or, at least, threaten to). Think Superman will ever catch on?

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