If you were thinking about getting DSL through SBC Yahoo, don't – they're morons over there. Seriously, avoid them like the plague. Even though I paid for an account to be set up on Saturday, August 9th, 2003 at 3:44 PM CDT, opted for a self-installation, and received the modem 15 minutes ago, they're not going to “flip the switch” until Thursday, August 28th, 2003. Excuse me?! That's beyond asinine, and believe YOU me – I'm fighting that date every step of the way. Some would say: “Why not go with a cable modem?” Call it a lack of confidence in that network infrastructure. Not to say that PacBell is any better, but at least I'm in better control of my bandwidth.
Get on the ball, people. You're about THIS close to losing more than one customer to the competition. Or was that your plan all along? To make this process as ludicrous as inhumanly possible? I'm not going to install your friggin' software. I'm not going to have a sub-standard technician drive out to my house for the cost of $200 just to plug in a few numbers. I'm not going to put up with this kind of shit for another 365 days AND PAY FOR IT. I'm sure nobody important is going to see this note, but if they do – understand you've already made it a mission to steer as many people away from you as I can. You screwed up, royally. There's your bed – sleep in it.